Patient/Guest Information

Welcome - Thank you for considering Abbeville General Hospital for your healthcare needs. As a patient you are our guest, and we will do our best to make your stay with us as pleasant as possible, and to merit your confidence and speed your recovery.

It is our policy to provide to all persons in need, impartial access to treatment or accommodations that are available or medically indicated for care, regardless of age, race, color, religious creed, gender, national origin, sexual preference, diagnosis, handicap or sources of payment.

AGH is fully accredited by the Joint Commission (JC); accreditation is your assurance of receiving high-quality hospital care. AGH is a member of the Louisiana Hospital Association, American Hospital Association and is certified by the Department of Health and Human Services for participation in the Medicare and Medicaid programs.

Patient Satisfaction - At Abbeville General Hospital, our goal is to provide the best service possible to all patients, families, and visitors. If you have a complaint, question, or concern regarding your experience, we would like to hear from you. We want to address any concern that you might have before you leave the hospital.

Whenever you have a complaint, questions, or concern, please don’t hesitate to discuss the matter with any staff member taking care of you. You may also call the nursing supervisor or the director of the area of concern. In addition, our Patient Complaint Officer is available to assist you with any concerns that your might have.

For any concerns that are not resolved by the hospital, you may contact the Joint Commission by calling 1-800-994-6610 or emailing complaint@jcaho.org.

Visitation Hours - The hospital's visitation policy was created to ensure our patients a quiet and safe atmosphere in which to recover. Only one person may spend the night with a patient. Permission must be granted by nursing personnel, and the person must stay in the patient's room. Exceptions to the visitation policy may be made for critically ill, laboring, emergency surgery and pediatric patients. Permission may be obtained from the nursing supervisor.

General Visitation Hours
8:00 AM to 8:00 PM - Two visitors are allowed in a patient room at one time

Children Visitation Hours
8:00 AM to 10:00 AM and 4:00 PM to 6:00 PM - All children visitors under 12 must be accompanied by a responsible adult at all times. They may visit in the nursery viewing area during regular visiting hours and in patient rooms daily during Children Visitation Hours. Special consideration is given to siblings of newborn babies, who may visit in their mother's room at any time during regular visiting hours.

ICU Visitation Hours
6:00 AM, 10:00 AM, 2:00 PM, 6:00PM, and 8:00 PM (10 minute intervals)
8:00 AM, 12:00 PM and 5:00 PM (30 minute intervals)
Two visitors are allowed in patient room at each interval.

Psychiatric Unit Visitation Hours
3:30 PM to 4:30 PM - Monday through Friday
1:00 PM to 3:00 PM - Saturday and Sunday